A Full Service Pellet Stove Company

Pellet-Stove-Service.com provides professional in-home pellet stove repair, maintenance, and diagnostics across Southeastern Massachusetts. With over 20 years of hands-on field experience, we service all major pellet stove brands and models. Whether your stove needs a quick repair, seasonal maintenance, or full refurbishment, we deliver reliable solutions that keep your home warm, safe, and efficient.

  • Each service starts with a thorough cleaning of both the appliance and its venting. A clean stove and vent system are essential for safe operation and accurate diagnostics, as ash, soot, and debris can hide problems and restrict airflow. Cleaning first allows us to properly inspect components, identify issues, and ensure reliable, efficient operation before any further service is performed.

  • Pellet Stove Service Call - $265.00

    This is our standard, technician-grade maintenance appointment, trusted by thousands of customers since 2003. During this visit, we inspect, test, and adjust all major stove systems and complete a full startup cycle to confirm safe and efficient operation. Common issues addressed include no-start conditions, unexpected shutdowns, poor airflow, feed problems, ignition faults, sensor errors, and noisy or failing motors.

    The service price includes up to two hours of technician time. If additional labor is required, time beyond two hours is billed in 30-minute increments at $62.50. This approach keeps pricing predictable while allowing sufficient time for accurate diagnostics and proper repairs when needed.

    Because there are too many makes and models to stock every part, some repairs require ordering components. We do have access to the largest parts supplier in the country, located right here in Massachusetts (we helped build the company), their selection of OEM, OE and AMP parts must be paid for in advance but can be in our hands usually overnight or sooner if ordered by 2pm.

    Back-ordered parts ship directly to you as supply allows. Parts ordered through us may be installed for a $125 flat fee visit when our scheduling permits.

  • End of Season Service

  • Hassle-Free Heat™ Service Plan
    Hassle-Free Heat™ is designed for stove owners who want predictable costs and fewer in-season surprises. The plan includes an End-of-Season service performed during the off-season, plus a mid-winter checkup and cleaning after approximately two tons of fuel (about 100 bags) have been burned. If a repair is needed during the season, the service call is capped at $95 and scheduled on a priority basis.

    Is this right for me?
    Hassle-Free Heat™ is a good fit if you rely on your pellet stove and prefer budget certainty during the heating season. Without a plan, a typical in-season repair might look like this:
    • Service call: $265
    • Return visit to install parts: $125
    • Parts: ~$300
    Total: ~$690

    With the plan, that same situation would include priority scheduling and a capped $95 service call, plus parts only—helping limit surprises and keep costs more predictable.

  • Repairs get expensive. We understand that everything costs more than it used to and probably more than it should. It’s reasonable to question whether a repair or paying for a service plan is worth it. We empathize with that concern.

    We do offer flexible payments through Square—simply select AfterPay when booking your service or signing up for the End of Season Service or our Hassle-Free Heat™ Service Plan.

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